Notice of Privacy Practices

Our Pledge Regarding Your Medical Information

Your privacy is important to us. The law requires us to maintain the privacy of your medical information and to tell you our duties and practices regarding your medical information. The law requires us to follow the terms of our current Notice. We reserve the right to make changes to this Notice, which may include new privacy provisions about the medical information that we already have about you as well as any information we receive in the future. If we make any changes, we will give you a copy of the new Notice the next time you visit us. The latest version of this Notice can always be found here on Legendhc.com. In addition, you may request a copy of the Notice currently in effect. We are providing this Notice so that you understand: Who Will Follow This Notice: This notice applies to all Legend Healthcare™ providers. The following facilities will follow this Notice including, but not limited to: This Notice does not cover physicians who are affiliated with Legend Healthcare™. Those providers should provide you a separate Notice that explains how they will collect, use and disclose your medical information.

How We May Use and Share Your Medical Information:

Treatment Purposes: We may share your information with those who are caring for you. For example, if you come in with a fractured hip, we will share your x-rays with your doctor. If you need medication, the doctor may share your information with your pharmacist. Payment Purposes: We may share your medical information with the person or company paying for your care. For example, if you come to us after a hospitalization and needing physical therapy, we will tell your insurance company why you came in and what we did for you. Health Care Operations: We may use your medical information to improve the way we provide care to you and others. For example, we may share your medical information to teach others. Health Information Exchange: We may share your medical information with other health care providers for treatment, payment and health care operations as permitted by law through an approved Health Information Exchange (HIE). Exchange of medical information can provide faster access, better coordination of care and assist providers and public health officials in making more informed treatment decisions. Treatment Choices and Health Promotions: We may send you information about different ways to treat you and about other health benefits or services that you may want to know about. Fundraising: We may contact you to provide information about Legend Healthcare™ sponsored activities, including fundraising programs and events to support research, education or patient care at Legend Healthcare™. Research: We may share your information for research. The law requires us to take extra steps to protect your privacy and tell why we will be using your information. Facility Directory: We may use your information in our facility directory. Our directory has your name and room number. If someone asks for you by name we will tell them your room number and how you are doing. We may allow members of the clergy to see our directory even if they do not ask for you by name. Please tell us if you do not want to be listed in our directory. People Involved In Your Care: We may share your medical information with a family member or a friend who is involved in your care. We may also share your information with a person or company who is helping pay your bill. Please tell us if you do not want your information shared in this way. Disaster Relief: If there is a disaster such as a hurricane, plane crash or tornado we may use your medical information to notify your family. We may also release information to an agency such as the Red Cross. Please tell us if you do not want your information shared in this way. Satisfaction Surveys: We may use your information to contact you requesting feedback on the services provided to you by Legend Healthcare™. Your answers will help us provide better care to our patients and the community we serve. Security Cameras: To increase the level of security in our facilities, we sometimes use security cameras and recorders in public areas such as hallways and parking lots. We do not use these devices in any private areas such as patient or exam rooms unless doing so is part of the treatment we provide.

How We May Share Your Medical Information Without Your Permission:

As Required By Law: An example is the mandatory reporting of an Influenza outbreak to State agencies. To stop a serious threat to someone’s health or safety: We may only share this information with someone who can stop the threat. For Public Health: We may share your medical information with a public health agency such as the Centers for Disease Control. Law Enforcement: In some situations we may share your medical information with law enforcement. If we believe you are a victim of abuse or some other crime we may tell the police. We may also tell the police if you commit a crime at our facility. State and Federal Review: We may share your medical information when being reviewed. For example we may share your information with Medicare or Medicaid when they are reviewing the way we provide care. Legal Proceedings: We may share your medical information when responding to proper requests in legal proceedings. Organ Donation: If you are an organ donor we may share your medical information when appropriate. In Case of Death: We may share your medical information with a medical examiner or funeral director. Military and Veterans: If you are in the military or a veteran, we may share your medical information when required by law. National Security: We may share your medical information when required by law for national security purposes. Work Injuries: If you are getting care because you were hurt at work we may share your medical information with your employer and others as required by Workers’ Compensation laws.

Your Rights Concerning Your Medical Information:

Right To Request Restrictions: Right To See And Get A Copy: Right To Request Confidential Communications: Right To Amend: Right To An Accounting: Right To Be Notified In The Event Of A Breach:

Questions or Complaints

We ask that you please give us the opportunity to resolve any issues you have concerning your privacy. If you feel that we have violated your privacy, you may file a written complaint with the Legend Healthcare™ Privacy Officer at the address below. If you prefer, we will be happy to assist you in completing a written complaint. There will be no retaliation against you for filing a complaint. For further information or assistance, you may contact us at: Privacy Officer, Legend Healthcare™ 608 Sandau Rd. San Antonio, TX 78216 210-564-0100 You also have the right to file a complaint with the Secretary of the U.S. Department of Health and Human Services but we ask that you first allow us the opportunity to correct any issues you may have concerning your privacy.

In the News

Come See Our Newest Locations: Legend Oaks North Austin! Austin, TX

North Austin is our newest facility. Legend Oaks of North Austin is located on 5 beautiful acres in Austin, TX, in the vibrant city of Austin.

Come See Our Newest Locations: Legend Oaks Sonterra! San Antonio, TX

Legend Oaks of Sonterra is located on 5 tree-filled acres. It is in the Heart of Texas and is a short distance to all major medical facilities in San Antonio…

Come See Our Newest Locations: Legend Oaks Granite Mesa! Marble Falls, TX

Granite Mesa is our newest facility. Legend Oaks of Granite Mesa is located on 5 beautiful acres in Marble Falls, TX…

Come See Our Newest Location: Legend Oaks Katy! Katy, TX – October 2013

Legend Healthcare™ is pleased to announce the opening of our newest facility! Katy is the 14th Legend Healthcare™ facility to open with state-of-the-art…